News and events for Chicago's McKinley Park neighborhood

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Re-Trying Email Newsletter after Troubleshooting

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1 year 7 months ago #544 by Justin Kerr
Since last fall, we've been banging our heads against email delivery issues to our newsletter subscribers, seemingly automatically quashed by an AI-fueled process, despite our newsletters only being sent to confirmed subscribers; implemented with all best practices for email sending infrastructure, opt-out and sender disclosure; and never having problems like this before.

I think we've now tracked down the culprit and have mitigation measures ready, tied with our upstream support. We're going to give this another try today and then work through any issues we encounter, now that we have the proper support engaged.

I am anxious to get this key element of our publication going again and thank all our subscribers for your patience while we've been getting this worked out. Cheers!
The following user(s) said Thank You: jpetsy

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1 year 7 months ago #545 by Justin Kerr
All right: Looks like the troubleshooting worked, and we're back in business with our email newsletter up and running again!

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