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Job Listing at National Latino Education Institute

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1 month 6 days ago #1 by Justin Kerr
The National Latino Education Institute is hiring! They just shared the following job listing with us:

POSITION ANNOUNCEMENT

Position: Employment Specialist/Intake

Summary: The primary responsibility is to successfully facilitate, register, support and provide employment, job readiness, individual employment planning and career services for prospective and current NLEI participants. The position is the first-line of customer service to community and business clients. The Employment Specialist/Intake provides services in a virtual and/or traditional live format (when needed) adhering to institutional, municipal, state and federal guidelines of safety.

Responsibilities:
1. Supports the mission of NLEI.

2. Provides the highest level of customer service to prospective, active and returning participants.

3. Responds with urgency to service inquiries on-line and in-person. This can include but not limited to phone, e-mail, virtual platforms and social media.

4. Provides participant assessment and eligibility. Processes registrants and enrollments in job readiness, employment and support services.

5. Maintains database of inquiries with client response outcomes and dates.

6. Communicates and provides accurate and consistent information regarding NLEI service requirements, programs, procedures and job placement opportunities.

7. Develops mutually agreed upon Individual Employment Plans for participants.

8. Facilitates job readiness and ensures completion. Job Readiness includes but not limited to digital literacy, resume building, interviewing skills, career mapping and mock interviews with employers.

9. Tracks and maintains participant attendance.

10.Maintains regular communication and a professional relationship with all participants from initial contact to five days of and/or services are completed.

11.Prepares accurate records and completes files documenting a participant’s eligibility for enrollment.

12.Complies with regulatory and funder requirements. Supports audit requirements and compliance evaluation visits. Prepares the vouchering in funder database and audit preparation for grants such as the Community Development Block Grant (CDBG).

13.Schedules employment opportunities for participants.

14.Conducts and documents follow-up for and with participants and business clients. Follow-ups must be a minimum of once every 30 days for 12 months per participant.

15.Collect all required verification documentation to support job placement and/or waivers in accordance with requirements.

16.Complies with NLEI employment and organizational policies.

17.Responds to employer and business client inquires and requests.

18.Maintains accurate records and databases on employers, job requisition and job requisition status.

19.Manages on-line job board transactions as needed.

20.Works collaboratively with outreach teams and other key departments/individuals within the organization to create a seamless transition from application through enrollment, registration and job placement process.

21.Provides ongoing institutional, funder and regulatory reporting.

22.Represents NLEI and attends external meetings as needed.

23.Performs other duties as assigned.

Qualifications:

-- College degree from an accredited school. (A minimum of an AA degree)

-- Experience in employment, career services, job placement, workforce development, enrollment and/or staffing.

-- A minimum of 1-year work experience in services for adults in either career advising, student advising, career development instruction, job placement or in the area of Social/Human services, education or workforce development.

-- Excellent written and verbal communication skills.

-- Advanced Administrative Skills, Strong Attention to Detail and good Math Aptitude.

-- Proficiency in Microsoft Office Suite and Database Management.

-- Advanced skills in web-based communication platforms, virtual services, and social media.

-- Familiar with MS Teams and/or applications such as ZOOM, Webex, or GoTo.

-- Experience in grants reporting and public funding desired.

-- Experience with accreditation is a plus.

-- Ability to organize, prioritize and meet deadlines efficiently.

-- When allowable, must be able to travel to local meetings, conferences, venues and professional development activities.

-- Experience with economically disadvantaged and/or underserved populations.

To Apply:
Send resumes to: resumes@nlei.org

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